We understand that the circumstances surrounding COVID-19 are having a huge and resounding impact on the entire Australian community.

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During this time, we will be sharing digital events locally and internationally that you can attend online from the comfort of your home. This will help you to keep learning, improving your skills and networking.


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AMI CX Summit 2016

June 21, 2016

AMI Customer Experience (CX) Summit 2016 aims on creating the customer experience as an holistic piece, focusing on how the principles that shape the whole and how they can be applied to the design of specific interactions. The summit will explore the design of Omni channel experiences and also explore the organizational and cultural road blocks associated with the design and creation of a great customer experience (CX).

Who is the summit for?
The CMO, Customer Experience Managers, Brand Managers, Marketing Managers, Customer Experience Designers, User Experience Designers, Experience Architects, Exhibition and Event Designers, Product Designers, Design Managers, Customer Service Managers, Change Managers and Product Managers.


Doltone House
26-32 Pirrama Rd
Pyrmont, NSW 2009 Australia
+ Google Map
(02) 8571 0622


Australian Marketing Institute (AMI)
1300 737 445