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Join us on Wednesday 3 February as we delve into the world of the subscription economy. Hear from industry experts and gain insights as to whether pandemic-boosted customer behaviours will continue in a coronavirus-free world.
Life during the pandemic has altered so many aspects of consumer behaviour, one of which is the dramatic rise of the subscription economy.
The need for remote means of engagement between brands and customers has extended beyond just digital communications this year.
Many brands have pivoted quickly to launch entirely new business models to better serve customers in their own home, which has included the further rise of subscriptions – for both services and products. Half of consumers (53%) now have a paid media streaming subscription, while over a third (37%) subscribe to a paid next-day delivery service.
Chaired by Scott Logie, Customer Engagement Director, REaD Group, tune in on Wednesday 3 February to: