COVID-19 restrictions have impacted events being held, however, during this time we will continue to share local Australian and international digital events you can attend online. So keep on learning, improving your skills and networking!

Loading Events

« All Events

  • This event has passed.

Captivate and Convince: Engage Leaders and Your People in Your CX Journey and Demonstrate ROI

August 28

Are you struggling to engage your internal leaders and frontline staff in your customer experience initiatives? Do you find it challenging to prove the ROI of your programs? InMoment’s Senior CX Consultant, Helene James, is answering these challenges and more in this upcoming webinar.

What You’ll Learn:
– Engage Internal Leaders and Frontline Staff: Discover proven strategies to unite your entire team around customer experience initiatives, inspired by the success stories of our clients.
– Prove ROI with Confidence: Considerations to demonstrate the tangible impact of your CX programs, securing buy-in from all levels of your organisation.

Why Attend?
CX leaders face the critical challenge of not only implementing transformative initiatives but also ensuring that every member of their organisation is aligned and invested. This webinar will equip you with the tools to engage and motivate your team, while showcasing examples of companies that have cracked the code on ROI.

Don’t miss this opportunity to elevate your CX strategy. Register now and transform your approach to customer experience!