For years, contact centres have worked in siloes, focused on responding to customer calls in a fast and efficient manner. Those days are long gone! Contact Centres are ready to… READ MORE
Customer Experience and Brand Loyalty – Brisbane
Customers expect a seamless customer experience, but how does it get delivered across the customer lifecycle and what does it look like from one transaction to the next? Can we… READ MORE
Adobe Symposium 2016
Adobe Symposium 2016 is a premium digital conference designed to educate and connect attendees on the vast digital industries that Adobe crosses. Learn how to effectively reach your customers, enhance… READ MORE
Relate Live Sydney
Relate Live Sydney is an event about building a community of leaders in customer service and experiences. Focusing on the various roles within customer experiences (CX), everything from strategy to… READ MORE
AMI CX Summit 2016
AMI Customer Experience (CX) Summit 2016 aims on creating the customer experience as an holistic piece, focusing on how the principles that shape the whole and how they can be… READ MORE
CX Marketing Sydney
CX Marketing Sydney 2016 is an event that will help accelerate your business’ success in a competitive marketplace where customer experience (CX) can determine the future of your brand. This… READ MORE