We understand that the circumstances surrounding COVID-19 are having a huge and resounding impact on the entire Australian community.
One of these impacts is the cancellation of physical events, conferences and meetups.
During this time, we will be sharing digital events locally and internationally that you can attend online from the comfort of your home. This will help you to keep learning, improving your skills and networking.
- This event has passed.
Customer Experience and Brand Loyalty – Brisbane
March 6, 2019 @ 8:00 am - 10:30 am$65
Customers expect a seamless customer experience, but how does it get delivered across the customer lifecycle and what does it look like from one transaction to the next? Can we leverage customer experience to influence loyalty and drive repeat purchase?
In March we explore how marketers are leveraging digital customer experiences to drive up the lifetime value of their customers. Is it all about data and personalisation or are there other key factors to implement that bring customers sustained joy?
Our speakers will share:
The focused work they do on improving customer experience
The relationship between customer experience and loyalty
Who takes responsibility for customer experience and how is it measured
The tech and strategies that work
Don’t miss this chance to gain some insights and knowledge for marketing leaders to inspire how you plan your customer experiences!