Join the global gathering of key thought-leaders in service design and UX to incorporate and design successful and strategic customer-centric services. This event is carefully researched and crafted with the most desired and unparalleled insights on service design and design thinking that will help you ignite a successful transformation. Join us in harnessing the promising… READ MORE
UX and SEO are all about a happy visitor on your website, through design and content. With the recent algorithms updates, there is no more space for marketers who see UX and SEO as two completely different key aspects of a digital marketing strategy. UX elements can take SEO efforts to another level as they… READ MORE
We have customised our standard three day UX design course for anyone working in the digital space for any level of government. Learn the user centred design tools and methods that align with ISO standard 9241-210 on human-centred design and Australias DTA’s Digital Service Standard. Find how to conduct effective user research, interviews and usability… READ MORE
In this 3 day UX course, learn how to implement UX tools and methodologies and design principles for designing great experiences. Work through a case study with practical, hands-on activities and exercises to accompany the latest theoretical insights. Whether you want to sharpen your UX design skills or are a BA, developer, product manager, visual… READ MORE
Customers expect a seamless customer experience, but how does it get delivered across the customer lifecycle and what does it look like from one transaction to the next? Can we leverage customer experience to influence loyalty and drive repeat purchase? In March we explore how marketers are leveraging digital customer experiences to drive up the… READ MORE
The importance of having a website that is easy to use, looks professional, and drives traffic and sales, cannot be underestimated. Nowadays, a business’ online presence is critical to their overall success. However, the Internet is still littered with web design and development flaws. Is your business guilty of any? Read on to discover some… READ MORE
At this event become better informed about UX, how to measure it and gain insights and learnings from the speakers and their own research and projects. Leave the morning with actionable, practical tips you can start implementing.
“What’s a redux?”, you ask. It’s a re-do, a do-over, a chance to repeat some of the wonderfulness of UX Australia. But it’s a slimmed-down version – a single day, single track version (that is, of course, a lower price) with local speakers UX Australia 2014 Redux is a chance for you to still see… READ MORE