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February 2020

Customer Contact Week 2020 Australia and New Zealand

February 25, 2020 - February 28, 2020
The STAR Gold Coast, 1 Casino Dr
Broadbeach, Queensland 4218 Australia
$4999

For years, contact centres have worked in siloes, focused on responding to customer calls in a fast and efficient manner. Those days are long gone! Contact Centres are ready to emerge as the hero of customer experience, embracing a new way of working that goes way beyond transactional activity towards an empowered customer relationship management. As the industry gears up to take on this new high-status value-driven role within the CX framework, Customer Contact Week 2020 will provide you with…

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March 2020

NO/BS Conference

March 11, 2020 @ 9:00 am - March 12, 2020 @ 11:30 pm
Forum Melbourne, 154 Flinders Street
Melbourne, VIC 3000 Australia

NO/BS is a "Digital Reality Check", created out of frustration (by agency owner Jason Soultan) from attending too many conferences with weak content. NO/BS is the event that (Jason) always wanted to attend, but never really found. A place where like-minded people can get together, listen to some amazing stories and cut through all the.... BS. NO/BS is hosted at The Forum Melbourne March 11th-13th, 2020.

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AUS Government Data Summit

March 18, 2020 @ 8:00 am - March 20, 2020 @ 5:00 pm
Hyatt Hotel Canberra, 120 Commonwealth Avenue
Yarralumla, ACT 2600 Australia

The 6th Australian Government Data Summit will focus on how you can improve the reliability, quality and accessibility of data, use data and emerging technology for innovation and competitive advantage and imbed data literacy and build a highly skilled data workforce to create a data-driven culture. It will explore the trends and strategies that will push your data management practices up the maturity curve. Tweet about this event using #GovData20 and @PublicSpectrum for event and industry updates!

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Corporate Communications Leadership

March 31, 2020 @ 8:00 am - April 2, 2020 @ 5:00 pm
Rendezvous Hotel Melbourne

The Corporate Communications Leadership Forum, being held in Melbourne from 31 March – 2 April 2020 is a unique event that will explore some of the most exciting case studies and innovative strategies to strengthen leadership skills in communication. With powerful keynote presentations and panel discussions from Australia’s leading corporate communications professionals, this event will address the most significant challenges being faced today and uncover the knowledge, strategies and technology to improve the impact and value of corporate communications efforts.…

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