AMI Customer Experience (CX) Summit 2016 aims on creating the customer experience as an holistic piece, focusing on how the principles that shape the whole and how they can be applied to the design of specific interactions. The summit will explore the design of Omni channel experiences and also explore the organizational and cultural road blocks associated with the design and creation of a great customer experience (CX).
Who is the summit for?
The CMO, Customer Experience Managers, Brand Managers, Marketing Managers, Customer Experience Designers, User Experience Designers, Experience Architects, Exhibition and Event Designers, Product Designers, Design Managers, Customer Service Managers, Change Managers and Product Managers.