We have customised our standard three day UX design course for anyone working in the digital space for any level of government. Learn the user centred design tools and methods that align with ISO standard 9241-210 on human-centred design and Australias DTA’s Digital Service Standard. Find how to conduct effective user research, interviews and usability testing. Learn how to engage stakeholders and build empathy for users. Understand design principles, online behaviour and how to do Agile UX. Delivered by one of Australia’s top UX practitioners, Tania Lang, with 18 years UX experience.