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VIC Guru Breakfast – Customer: Digital Transformation & Customer Experience

For the first time in Victorian Guru Breakfast’s 15-year history you will hear from Christophe Eymery, Head of Digital and Media from L’Oréal.

Christophe will be discussing how L’Oreal attracts, engages and retains their customers in the digital age that we are in. He will also be discussing how digital transformation requires not only a shake-up of processes, teams, and software, but also the culture at the heart of the business. Learn how to navigate this complex path to operational efficiency and customer-success.

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