This conference has been designed to give you an action-packed insight into how companies are driving innovation in customer experience, technology, data-driven marketing and creativity in the face of the changing customer expectations. This event will cover topics including the future of fashion tech and creating a culture of innovation at Woolmark; a deep dive into Village Roadshow’s journey to creating meaningful customer engagement through content that resonates; global insights from eBAY into Australian eCommerce and online consumer behaviour; and a panel discussion – Leading in the Age of the Customer, which explores the drivers of customer-centricity and the role of marketing in an age of constant disruption.