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UID:20304-1633392000-1633564799@marketing.com.au
SUMMARY:Customer Service & Experience 2021
DESCRIPTION:You can no longer rely on product and price alone to win your customer’s loyalty. Times have changed\, and so have customer expectations. Customer service & experience is now the key brand differentiator that success hinges on. \n\n\n\n1 in 3 customers will leave a brand after just one bad experience. Not investing into world class service will be fatal. At every touchpoint\, you must implement\, refine and deliver experiences that delight your customers and win their loyalty. \nExceeding customer expectations is what will provide a competitive edge in 2022 – increasing satisfaction\, retention and revenue will be the bedrock of sustainable\, long-term success.  \nThat’s why Reuters Events: Customer Service & Experience is bringing together executives from the world’s most influential brands to set strategy that will set the benchmark for success in 2022 and beyond. Ensure your business is prepared to beat out the competition with the right tools\, real-world benchmarks and organizational strategies that will facilitate customer-driven growth.
URL:https://marketing.com.au/event/customer-service-experience-2021/
LOCATION:Online
CATEGORIES:All Event Locations,All Event Topics,All Event Types,Conference,Design,Digital Marketing,Online,UX
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UID:20308-1634716800-1634922000@marketing.com.au
SUMMARY:Button - The Content Design Conference
DESCRIPTION:At Button\, you’ll finally connect with folks who love content design and UX writing as much as you do. Hear from expert leaders\, beloved authors\, and inspiring new voices\, and take advantage of all Button has to offer: \n\nJoin the three-day live broadcast online.\nHang out in Button Slack with friends old and new.\nParticipate in live Q&A with speakers.\nAttend small-group Zoom calls.\nWatch the on-demand video library (for a whole year!).
URL:https://marketing.com.au/event/button-the-content-design-conference/
LOCATION:Online
CATEGORIES:All Event Locations,All Event Topics,All Event Types,Conference,Content Marketing,Copywriting,Design,Digital Marketing,Online,UX
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