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SUMMARY:Rainmaker Digital Summit
DESCRIPTION:A Virtual Business & Marketing Summit to benefit the people and animals of Australia\n45 Speakers. One Global Community. One Goal: Australian Bushfire Relief. \nAttendance fee: minimum $50 suggested donation to one of our recommended Australian charities. 100% of all donations go directly to recognized charities working in Australia. \nJoin 45 international speakers and recognized top industry experts as they bring you the best tutorial sessions packed full of actionable strategies and advice for business and marketing. \nYour donation gets you full access to the online summit from January 31 to March 2\, 2020 with topics covering digital marketing\, social media\, content creation\, and business development.
URL:https://marketing.com.au/event/rainmaker-digital-summit/
LOCATION:Online
CATEGORIES:All Event Locations,All Event Topics,All Event Types
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DTSTART;VALUE=DATE:20200225
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SUMMARY:Customer Contact Week 2020 Australia and New Zealand
DESCRIPTION:For years\, contact centres have worked in siloes\, focused on responding to customer calls in a fast and efficient manner. Those days are long gone! Contact Centres are ready to emerge as the hero of customer experience\, embracing a new way of working that goes way beyond transactional activity towards an empowered customer relationship management. \nAs the industry gears up to take on this new high-status value-driven role within the CX framework\, Customer Contact Week 2020 will provide you with the necessary roadmap and tools to adapt your People\, Process\, Technology and Customer Service Delivery strategy toward this new frontier. \nWe’ll bring together pioneering organisations to discuss how they are successfully navigating this change and transforming their Contact Centres into a unified CX Hub that will forever change the way customers connect.
URL:https://marketing.com.au/event/customer-contact-week-2020-australia-and-new-zealand/
LOCATION:The STAR Gold Coast\, 1 Casino Dr\, Broadbeach\, Queensland\, 4218\, Australia
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